Call a Tech, Not a Geek
(ARA) - When you have a computer problem, where do you turn for help? Not so long ago, you would probably say the Information Technology or IT department.
But tough economic conditions have led to cutbacks at a lot of companies. Many businesses that used to have a team of technology experts on staff don't any more.
Instead, employees are being forced to call support lines for help when their systems crash, networks fail, or any other computer related problem occurs.
Anyone who has ever had to do that can attest to the fact that it's frustrating. Who wants to spend an hour or two on the phone being transferred from person to person until they finally get a hold of a tech that is actually qualified to help them?
"Deep down, you know there has to be a better way, and you're right," says Bob Wahlen, owner and founder of Techs in a Sec, a nationwide computer repair and services company that has been helping small businesses and individuals solve their computer problems for more than 6 years.
Unlike at a call center where some script reading geeky kid on the phone will try to talk an inexperienced person through the steps they need to take to solve a problem, Techs in a Sec will actually send a qualified technician to your location to fix the problem once and for all. Among the most common problems they are called in to work on: speeding up systems bogged down by registry problems, solving networking issues, removing viruses and Spyware and installing software upgrades.
Most of the time, repairs are made within 24 hours. If it's an emergency, same-day service is available and they offer both remote and onsite support. "Whether it's a home computer that needs to be cleaned of a virus somewhere in Seattle, a small business server being installed in the Chicago airport, or supporting students and faculty at the prestigious Columbia University in New York, the team at Techs in a Sec will be there for you. We not only have a love for technology, we love helping people solve their computer problems," says Wahlen.
So the next time you have a computer problem, go to www.TechsinaSec.com, and call the service number to schedule an appointment with a local tech who can fix your problem. The company has experts available who can handle all your needs.
Copyright © 2008 ARAnet, Inc.
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